Privacy Policy
Last updated: July 2026
Vastrinaa Store ("we", "our", or "us") operates a pre-loved fashion marketplace that connects buyers and sellers across India. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.
Information we collect
We may collect the following types of information when you create an account, list items, make an enquiry, or contact us:
- Account details such as your name, email address, phone number, and location
- Profile information including photos, bio, and seller preferences
- Listing content such as product images, descriptions, prices, and condition details
- Communications between buyers and sellers through the platform
- Technical data including IP address, browser type, device information, and usage activity
How we use your information
We use the information we collect to:
- Provide, maintain, and improve the Vastrinaa marketplace
- Verify seller accounts and review listings for quality and accuracy
- Facilitate communication between buyers and sellers
- Send service-related updates, security alerts, and support responses
- Comply with legal obligations and prevent fraud or misuse
What we share
We do not sell your personal information. We may share limited data with:
- Other users, when you choose to display profile or listing information publicly
- Service providers who help us host, secure, and operate the platform
- Law enforcement or regulators when required by applicable law
Your mobile number is not displayed on public seller profiles. Contact details such as email may be shown where needed to support buyer–seller communication.
Data retention
We retain your information for as long as your account is active or as needed to provide our services, resolve disputes, enforce our agreements, and meet legal requirements.
Your choices
You may update profile information from your account settings. You may request access, correction, or deletion of your data by contacting us at hello@vastrinaa.com. Some information may be retained where we are legally required to do so.
Cookies
We use cookies and similar technologies to remember preferences, keep you signed in, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
Security
We implement reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Vastrinaa is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy, please contact us at hello@vastrinaa.com or visit our contact page.